Legal Documents for
Buying or Selling Services
If you're a business providing services to others (including Software as a Service (SaaS)) or hiring someone else for their services, then you're in the right spot.
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Master Services Agreement
Use a Master Services Agreement when you’re doing a project with multiple phases, each one having different start times, tasks, and details.
Here’s an example. A website developer’s first phase of a project could be creating a user experience diagram and wire frames of the key pages. After that is all done, the client and developer pause to make sure everyone is happy with the direction. Next, the developer starts the second phase of the project by creating a basic WordPress website. Each of these phases has their own pricing terms, timelines, and tasks.
If your project will be divided into a few parts or phases, a Master Services Agreement is the right kind of contract. We’ll customize your document based on if you’re doing the work or hiring someone else to work for you.
Services / Consulting Agreement
Are you doing or hiring services without breaking it up into phases with different start times and tasks? If that sounds like you, a Services Agreement is the right kind of contract for your services. We’ll customize your document based on if you’re doing the work or hiring someone else to work for you.
Here’s an example. A marketing agency sets up a Facebook ad campaign for its client. The agency designs the ads, makes a plan for showing them in Facebook feeds, and tracks how well they do. Instead of starting and stopping with different phases, the ad agency keeps doing the services until the client decides to stop running the ads.
Statement of Work
A Statement of Work goes along with a Master Services Agreement. You put in your Statement of Work what you’re going to do at each phase of your project, the pricing terms for that phase, the start times, all the key deadlines, and the other details for the phase you’re working on. After you’ve signed the Statement of Work, you attach it to your Master Services Agreement.
We use a Statement of Work so that we don’t have to sign up a whole new long contract each time. Instead, we just create a shorter Statement of Work. Your Master Services Agreement has the main parts of your agreement that stay the same for each phase of the project, and your Statement of Work has the details for the phase of the project you’re working on right now. So when you start a new phase, you just agree on the new details for the new phase and add them to a new Statement of Work.
Software Terms of Service (SaaS)
Do you offer a software service to customers for a monthly or annual fee? Companies that do this are often called SaaS (Software as a Service) companies. SaaS businesses use Software Terms of Service to set out how their users can use their software or app. For example, the Terms of Service would spell out pricing, payment schedules, features, and any plan tiers. The Terms of Service will also cover intellectual property protection and data and privacy matters. For a SaaS business, the Terms of Service really become the business’s customer contract. Simplified, we take your plans and pricing model and make it into a tech-style customer contract that you can post right on your site, and your users accept the terms and conditions so they can use your software service.