Terms of Service

LAST UPDATED: May 24, 2019

Thanks for using Made It Legal! These terms of service (the “Terms”) cover your use and access to the products, services, software, platform and websites (collectively, the “Services”) owned by Gregory Ramsay Professional Law Corporation, operating under the trade name Made It Legal, and any of our affiliates (collectively, “Made It Legal”, “we”, “us”, “our”, and similar expressions). By using our Services, whether for yourself or the benefit of someone else, you agree to be bound by these Terms as well as our Privacy Policy.

To use the Services, you must be the legal age of majority in your place of residence or at least 18 years of age, whichever is greater, and otherwise able to form a binding contract with Made It Legal.

1. User accounts

A user account is required to access the websites, products, services, software, and platform that make up the Services. We offer two types of accounts so you can make use of the Services in the way that best suits you: a pay-as-you-go plan (“Pay-as-you-Go Account”) and a monthly or annual subscription plan (a “Subscription Account” and collectively with the Pay-as-you-Go Account, an “Account” or “Accounts”).

Unless we say something is excluded on our website, Subscription Accounts have access to all the Services we offer included with the fee for the Subscription Account as posted on our website. If you choose to have a Subscription Account, you authorize us to automatically charge your payment method a recurring monthly membership fee or annual membership fee, as applicable. The fees for our Subscription Accounts are posted on our website and are subject to change from time to time. By continuing to use your Subscription Account or the Services following a change in pricing applicable to your Subscription Account, you will be agreeing to the pricing changes. Please visit our website for additional details on our available options for our Subscription Accounts.

To ensure uninterrupted service for our Subscription Account users and to make sure you can conveniently use our Services, Made It Legal will store and update (e.g. upon expiration) your payment method in our records. If we are unable to charge your designated payment method for any reason, we may automatically change your Subscription Account to a Pay-as-you-Go Account or suspend your paid subscription until your designated payment method can be charged again. Please note that it is your responsibility to maintain current billing information with Made It Legal.

A Pay-as-you-Go Account has no monthly recurring fee and no obligation to make any purchases. Instead, if you have a Pay-as-you-Go Account you may pay the posted one-time fee for the specific Services you wish to use.

2. Billing

If you believe there has been an error in billing your account, please contact us at hello@madeit.legal  so that we can help fix the problem, provide a refund, or offer a credit that can be used for future Services. Refund requests for billing mistakes must be made within 30 days of purchase. If you wish to cancel an annual membership for your Subscription Account, you will receive a prorated refund for the remaining time which has not been used.

We do not offer refunds on payments we have collected for incorporation-related services (including registered agent services) for amounts we have paid to other third parties with a role in processing your order, such as government filing fees.

3. Account details and changing your Account

You may change your account from a Subscription Account to a Pay-as-you-Go Account and vice versa through your user dashboard anytime you wish. If you ask that your Subscription Account be changed to a Pay-as-you-Go Account, the change will take effect 30 days later and you will still be responsible for your Subscription Account fees until that time. If you ask that your Pay-as-you-Go Account be upgraded to a Subscription Account, the change will be made immediately.

You are responsible for the accuracy of all details you give us to create and use an Account. You authorize Made It Legal to use your account details to provide the Services to you and otherwise as set out in our Privacy Policy, and you acknowledge that we are relying on your Account details when providing you with the Services.

4. KNOW THE DIFFERENCE BETWEEN LEGAL SELF-HELP SERVICES AND LEGAL ADVICE & LAWYER REPRESENTATION

The Made It Legal website content is not legal advice.

The information and content provided by Made It Legal on our website, including content related to legal matters, is provided for your private use and information only and is not legal advice. While Made It Legal takes reasonable measures to ensure content on our website is current as of its original date of publication, the content is provided solely for informational purposes and not as a substitute for legal or other professional advice.

Just by using the Made It Legal website and viewing any content on it, you are not receiving legal services or advice and your access to or use of the website and its content does not create any lawyer-client relationship between you and Made It Legal. We assume no responsibility for any consequence relating directly or indirectly to any action or inaction you take based on the content on our website.

Having an account with Made It Legal does not mean you’re getting legal advice or have a solicitor-client relationship with us, even when you purchase a document or any other service through our website.

Made It Legal has two levels of Services: (1) legal self-help made available through either a Pay-as-you-Go Account or Subscription Account in which no legal advice is offered and no solicitor-client relationship is created (“Legal Self-Help Services”); and (2) separate lawyer services offered through a Legal Retainer Agreement agreed to between you and Made It Legal in which legal advice and representation may be given and a solicitor-client relationship is created (“Lawyer Services”).

Using Legal Self-Help Services.

Legal Self-Help Services include, without limitation, all our self-directed legal document creation services that allow you to create, upload, and store documents you create using our Services to your Account (“Documents”). Our Legal Self-Help Services are a software service we provide to you and is designed and meant to be based on your own input and direction, not ours. When using Legal Self-Help Services, we do not review any information you provide us for legal accuracy or sufficiency, make any legal conclusions, provide opinions about your selection of forms or documents, or apply the law to the facts of your situation. We do not have a lawyer review the Documents you create on your own through our Legal Self-Help Services. Our Legal Self-Help Services are not a substitute for legal advice from a qualified lawyer licensed to practice in your jurisdiction. By using our Legal Self-Help Services, you agree and understand that you do not have a solicitor-client relationship (otherwise known as a lawyer-client relationship) with Made It Legal. You represent yourself in any legal matter you undertake through our Legal Self-Help Services.

Getting legal advice through Made It Legal Lawyer Services and creating a solicitor-client relationship.

Made It Legal is a law firm and offers Lawyer Services when we agree to provide them in a standalone, separate legal retainer letter (a “Legal Retainer Agreement”) agreed to between you and us in which we state we will provide legal advice to you and agree to a solicitor-client relationship. Lawyer Services are not provided unless we enter into a Legal Retainer Agreement with you and are subject to the terms of the Legal Retainer Agreement.

Subscription Account users are eligible for a 20% discount on our current standard rates for Lawyer Services, which are set out in a Legal Retainer Agreement. The terms and conditions applicable to the discounted Lawyer Services will also be set out in a Legal Retainer Agreement.

While we are happy to offer Lawyer Services when we enter into a Legal Retainer Agreement with you, Made It Legal follows the rules set by the law societies of the provinces of Canada in which we offer our Lawyer Services. Those rules include directions on conflicts of interest and we generally cannot offer a Legal Retainer Agreement or Lawyer Services when there is a conflict of interest. An example of a conflict of interest is when Made It Legal has a solicitor-client relationship with someone that has an adverse legal interest with you. Before we offer Lawyer Services to you, we will first make sure there are no conflicts of interest that would get in the way and follow the other rules set by the law societies of the provinces in which we operate.

Currently, our Lawyer Services are offered regarding Alberta legal matters only. If you’re needing help with a legal matter outside of Alberta and would like a referral to a lawyer, we may know someone that can assist you. Get in touch with us at hello@madeit.legal and we’ll see if we know someone for you.

We are very happy to speak with you about a Legal Retainer Agreement and do not charge a fee to explain our Lawyer Services to you. We encourage you to write to us at hello@madeit.legal  to set up a time to talk more about our Lawyer Services.

5. Communications with us

If you do not have a Legal Retainer Agreement with us and you communicate with us through our website, please note that we have no obligation to keep confidential your communication nor will any such communication be covered by solicitor-client privilege. Unless you have a Legal Retainer Agreement with us, you agree not to communicate any confidential information to us.

6. Termination of Services, an Account, and access restriction

Made It Legal reserves the right, in its sole discretion, to downgrade or terminate your access to the Services or your Account, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of the Services if you are not complying with these Terms, or if you are using the Services in a manner that would expose us to legal liability, disrupt the Services, or disrupt others’ use of the Services, or if you are using the Services in a manner other than for the use intended by these Terms.

Made It Legal also reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with or without notice. We may limit your use of the Services if you’re using them in a way other than their intended use. You agree that Made It Legal will not be liable to you or to any third party for any modification, suspension, or discontinuance of your Account or the Services.

6. Preservation of your Documents

Made It Legal allows you to create, upload, and store Documents you create using our Services. You may access your Documents through your Account. You grant Made It Legal permission to use your Documents in connection with providing Services to you.

You also acknowledge and agree that Made It Legal may preserve your Documents and disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to provide you with the Services; (2) to comply with legal process, applicable laws, or government requests; (3) to enforce these Terms; (4) to respond to claims that any content violates the rights of third parties; or (5) to protect the rights or property of Made It Legal, its users, and the public. You understand that the technical processing and transmission of the Services, including your content and Documents, may involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that Made It Legal has no responsibility or liability for deleting or failing to store any content maintained or uploaded by the Services, including your Documents.

7. Acceptable use of Communications Services

Our Services may include live chats, comment threads, blog posts, question and answer forums, customer service communication, and other message services (“Communication Services”). You agree to use the Communication Services only to post, send, and receive messages or materials related to the Services and the intent of the Communication Services. When using a Communication Service, you agree that you will not do any of the following:

– Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

– Publish, post, upload, distribute or disseminate any names, materials, or information that is considered inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful;

– Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else or otherwise falsify or delete in an uploaded file any significant attributions or notices;

– Upload files that contain software or other material protected either by intellectual property laws or by the rights of privacy or publicity except when you own or control the necessary rights, or you have received all necessary consents to do so;

– Upload corrupted files, files that contain viruses, or any other files that may damage the operation of another’s computer or systems;

– Advertise, offer to sell, or offer to buy anything for business purposes except to the limited extent any Communication Service specifically allows such activity;

– Restrict or inhibit any other user from using and enjoying the Communication Services;

– Harvest or otherwise collect personally identifiable information about others, without their consent;

– Violate any code of conduct or other guidelines, which may be applicable for any Communication Service;

– Violate any applicable laws or regulations.

Although we have no obligation to monitor the Communication Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service, in whole or in part. Made It Legal reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.

8. No unlawful or prohibited use

The availability of our Services to you is not an invitation or offer by Made It Legal to access or use our website or the Services. By using our Services, you accept sole responsibility that you or anyone you are acting for does not violate any applicable laws in your jurisdiction related to the Services. Made It Legal reserves the right to refuse to give an Account to you or suspend or terminate your Account immediately and without prior notice at our sole discretion for any unlawful purpose or use prohibited by these Terms.

You may not hack, “scrape” or “crawl” madeit.legal or any affiliated website, whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds, or otherwise access or attempt to access any information or data that Made It Legal has not intentionally made available to you on its website or through an Account. Your use of the Services, an Account, or Made It Legal’s website does not entitle you to resell any Made It Legal content without prior express written consent from us.

The following are specifically excluded or prohibited in connection with the Services:

(i) Use in a way that conflicts with or violate the laws of your jurisdiction;

(ii) Use in connection with any legal matter that is frivolous, immaterial or illegal in nature, as determined by Made It Legal in its sole discretion;

(iii) Use in connection with any legal matter involving an alleged violent crime;

(iv) Use in connection with any legal matter involving the laws of jurisdictions outside of Canada;

(v) Use in connection with any legal matter for which you are currently or prospectively represented by legal counsel;

(vi) Use contrary to the terms or intention of a Legal Retainer Agreement;

(vii) Use in connection with any legal matter that directly or indirectly involves Made It Legal or any of its affiliates, directors, agents, employees, or other Made It Legal service providers; or

(viii) Use that is in competition, directly or indirectly, with Made It Legal’s business interests.

9. Quebec residents

Made It Legal loves Quebec. However, Quebec has a different legal system and follows a civil law code rather than the common law judicial tradition in the rest of Canada. Made It Legal is designed to be used in Canadian provinces using a common law legal system and is not yet set up for use in Quebec’s legal framework. Regrettably, our Services are not available for Quebec legal matters for now.

10. License

Subject to your compliance with these Terms, you are granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a registered Made It Legal user and Account holder, you are licensed to keep, for your own personal records, electronic or physical copies of Documents you have created through our Services. However, you may not copy the content of Made It Legal forms, agreements, or other content for use or sale outside of your personal use of the Services and your business relationship with Made It Legal. Any rights not expressly granted in these Terms are reserved by Made It Legal.

Resale or unauthorized distribution of materials downloaded from the Made It Legal website or through an Account is strictly prohibited. Any resale or redistribution of our materials requires the express, written consent of Made It Legal, which consent we may withhold if we wish.

When you transmit your content on Made It Legal’s website or through the Services or Communication Services, you grant Made It Legal and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

11. Intellectual property rights

Made It Legal retains all right, title and interest in and to its products and services, including, without limitation, software, code, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights. Except as otherwise provided in these Terms, you may not, and may not permit others to: (i) reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services; (ii) sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or (iii) circumvent or disable any security or technological features of our products and services.

The copyright to the design, text, graphics and selection and arrangement on our website, in the dashboard for your Account, and the Services generally and the legal forms, documents, guidance and all other content found on our website and in the Services is owned by Made It Legal. All rights are reserved.

Made It Legal and other Made It Legal product or service names or slogans displayed on our products are trademarks of the Gregory Ramsay Professional Law Corporation. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of Made It Legal is the service mark, trademark and/or trade dress of Made It Legal and you may not copy, imitate or use it, in whole or in part, without our prior written consent.

The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms, the Services, or your Account should be understood as in any way granting any license or right to use any of Made It Legal’s trademarks displayed on our website. All goodwill generated from the use of Made It Legal’s trademarks is reserved for the use of Made It Legal, exclusively.

12. Linking to or from the Made It Legal website

The Made It Legal website may provide links to third party websites for your convenience only. These links do not imply that we monitor or endorse these other websites. We cannot accept any responsibility for such other websites or their content.

Without our prior written consent, you agree not to: (i) create or maintain any link from another website to any page on the Made It Legal website; or (ii) run or display our website or any of its content in frames or through similar means on another website; or (iii) or use any meta tags or any other “hidden text” using our name or trademarks.

13. Indemnification

You agree to indemnify Made It Legal, and its shareholders, affiliates, together with their respective directors, officers, partners, employees, agents, licensors, and suppliers, and to defend and hold each of them harmless, from any and all claims and liabilities (including reasonable legal fees) made by a third party due to or arising out of: (i) your access or use of our website, the content on the website, the Services, the Communication Services, and your Account; (ii) your breach of the Terms; or (iii) your violation of any third party rights.

14. Disclaimer

We do not represent or warrant that access to our website and the Services will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on the website.

THE WEBSITE, ITS CONTENT, THE COMMUNICATIONS SERVICES, THE SERVICES, AND YOUR ACCOUNT ARE PROVIDED ON AN “AS IS”, “WHERE IS”, AND “WITH ALL FAULTS” BASIS, AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, TIMELINESS, RELIABILITY, TITLE, MERCHANTABILITY, QUALITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, OR ANY OTHER WARRANTY, CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING. MADE IT LEGAL ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN, OR RELIANCE UPON, ANY OF THE FOREGOING. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE, THE COMMUNICATION SERVICES, THE SERVICES, OR YOUR ACCOUNT IS DONE AT YOUR OWN DISCRETION AND RISK.

15. Limitation of liability

IN NO EVENT WILL MADE IT LEGAL OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY GENERAL, INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, CONSEQUENTIAL OR OTHER DAMAGES WHATSOEVER (INCLUDING DAMAGES FOR LOSS OF PROFITS OR ANY OTHER PECUNIARY LOSS) IN CONNECTION WITH ANY CLAIM, LOSS, DAMAGE, ACTION, SUIT OR OTHER PROCEEDING ARISING UNDER OR OUT OF YOUR USE OF, RELIANCE UPON, ACCESS TO, OR EXPLOITATION OF THE MADE IT LEGAL WEBSITE, THE COMMUNICATION SERVICES, THE SERVICES, OR YOUR ACCOUNT, EVEN IF MADE IT LEGAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER THE ACTION IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHERWISE.

IN ANY EVENT, MADE IT LEGAL’S TOTAL MAXIMUM AGGREGATE LIABILITY UNDER THESE TERMS OF USE OR ARISING FROM YOUR USE OF, RELIANCE UPON, ACCESS TO THE WEBSITE, THE CONTENTS OR ANY PRODUCTS PURCHASED ON OR THROUGH THIS WEBSITE WILL BE LIMITED TO THE LESSER OF: THE PURCHASE PRICE ACTUALLY PAID BY YOU TO MADE IT LEGAL TO ACCESS OR USE THE SERVICES OR $1,000.

Some jurisdictions do not allow the disclaimer of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you. In such jurisdictions, the above-mentioned exclusions to liability are limited to the fullest extent permitted by law.

16. General

These Terms, together with the Privacy Policy, is the entire agreement between you and Made It Legal regarding the Services, the Communication Services, and your Account. Headings used in these Terms are for convenience of reference only and shall not affect the construction or interpretation of these Terms. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these terms and will not affect the validity and enforceability of any remaining provisions. You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder. The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms, or to exercise any right under these Term, will not be construed as a waiver or relinquishment to any extent of such party’s right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and will remain in full force and effect.

17. Choice of law and arbitration

The Services are controlled, operated and administered by Made It Legal from within the Province of Alberta, Canada. By accessing the Services, you acknowledge and agree that all matters relating to your access to or use of the Services is be governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta (without reference to conflicts of laws principles). Subject to below, you submit to the non-exclusive jurisdiction of the courts of the Province of Alberta with respect to all matters relating to these Terms and your access and use of the Services.

Except where prohibited by applicable law, any controversy, claim or dispute arising out of or relating to these Terms or the Services which cannot be amicably resolved, even if only one of the parties declares that there is a difference (collectively, a “Claim“), will be referred to and finally settled (to the exclusion of the courts) by private and confidential binding arbitration before a single arbitrator held in Calgary, Alberta in English and governed by the Arbitration Act (Alberta), as amended, replaced or re-enacted from time to time. Any such Claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim, controversy or dispute of any other party. Except where prohibited by applicable law, you agree to waive any right you may have to commence or participate in any class action against us related to any Claim and, where applicable, you also agree to opt out of any class proceedings against Made It Legal or its affiliates. Notwithstanding the foregoing, we reserve the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

18. Language

The parties have expressly required that these Terms and all documents relating thereto drawn up in the English language. Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soient rédigés en anglais.

19. Modifications

We may revise these Terms from time to time and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.